Introduction

This privacy notice outlines how we collect and process your personal data when you use our website, MenoMates.

By providing your data, you confirm that you are over 13 years of age.

MenoMates is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this notice).

Contact Details

You can reach us using the following details:

Full Name of Legal Entity: Lotay Wellness Limited, MenoMates
Email Address: info@menomates.co.uk
Registered Office Address: 32 Highmoor, Amersham, Buckinghamshire, HP7 9BU

It is crucial that the information we hold about you is accurate and up-to-date. Please inform us of any changes by emailing us at menopause@henpicked.net.

Data Collection and Processing

We may process the following categories of personal data:

• Communication Data: Information from communications you send us for correspondence, record-keeping, or legal purposes. Our lawful basis for processing is our legitimate interests.

• Customer Data: Details related to purchases of goods/services, used for supplying purchased items/services and record-keeping. Our lawful basis is contract performance.

• User Data: Information about your website and online service usage, including posted content. Processed to operate our services and ensure security. Our lawful basis is legitimate interests.

• Technical Data: Data about your website and online service usage obtained from analytics. Processed for analysis, security, and content/personalisation. Our lawful basis is legitimate interests.

• Marketing Data: Preferences regarding marketing communications. Processed to deliver promotions, relevant content, and measure effectiveness. Our lawful basis is consent or legitimate interests.

• Sensitive Data: We do not collect sensitive data.

Failure to provide required data may result in inability to fulfil contractual obligations.

Marketing Communications

We may send marketing communications based on your consent or legitimate interests. You can opt out at any time.

Disclosure of Personal Data

We may share personal data with:

• Service providers for IT/system administration.

• Professional advisers (lawyers, etc.).

We ensure third parties handle data securely and in compliance with our instructions.

Data Security

We implement security measures to prevent unauthorised access, disclosure, or alteration of personal data.

Data Retention

We retain personal data for necessary periods, considering legal, accounting, and reporting requirements.

Your Legal Rights

You have rights regarding your personal data, including access, correction, and deletion. Contact us at info@menomates.com to exercise these rights.

Third-party Links

We are not responsible for the privacy practices of third-party websites linked on our platform.

Cookies

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